Slack won’t open or you need to clear your slack.app settings.

Last week I found myself in a awful predicament.  Slack.app for Mac would not open and would hang when trying to load a Team.  I searched the Internet and then looked for the files that held the Slack Settings myself in all the usual places (~/Library/Preferences, ~/Library/Application Support, etc.).  After not having any luck I even at one point tried App Zapper to see if it could find the settings folder … No Luck!

After not finding anything I had somewhat decided that the only thing to do was to contact support.  Support didn’t help a lot and told me to go into the app and click Help -> Reset Local Cache.  This is a great tip for most things but there was one problem.  The app would not stay unfrozen long enough for me to click on Help -> Reset Local Cache.

I told the guy in support this was the case and didn’t hear back from him because of the long weekend.  I finally ended up just creating another user profile and fixing the issue that way (which sucked but I was due a format / reinstall anyway so I went ahead and did that while I was at it).

Tuesday support finally got back to me and had a solution that does in fact work. That file that I couldn’t find is in fact located in ~/Library/Containers.  So while this post doesn’t help me I thought maybe it might fix someone else’s problem(s) that wanted to reset their slack settings and could not.  Simple go to the ~/Library/Containers folder and delete the com.tinyspeck.slackmacgap folder.  This will reset your preferences and any Team Data you have in Slack.  Hope this helps someone else.

Will hundreds of thousands of people be without Internet come July?

For those of you following the recent fbi.gov news release saying that users could lose their Internet:

I thought I’d give you some details of how DNS works and why you would/could potentially lose your Internet access. Let’s start by explaining what DNS is … Domain Name Services (DNS for short) is basically a telephone book for computers. In simplest terms, it takes IP Addresses (173.194.33.33) which are numbers that are easy for computers to work with and matches them up with URL’s (www.google.com) which are website names easy for people to work with. This is done so that when you want to go to a website you don’t have to know what IP address the website is hosted at but just the name itself. DNS does that work for you.

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Securing an external (flash/usb) drive in mac OS X

Being the typical nerd that I am, I tend to have several different Thumb drives and some of them have confidential data on them. I try to never loose them but let’s face it, sometimes those little critters just get lost. The question is do you really want the data you keep on those drives out in the hands of the general public? I have a few different drives. A few I just use to throw junk on and transfer between computers, but I do have drives that I keep confidential data on that I use as a backup from my computer. So I faced the issue of if that drive came up missing not freaking out that my data is in the hands of someone who might use it maliciously.
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Dell 3115cn Scanner Support for OSX Lion

Several requests about getting the scanner working on their OSX Lion install with the Dell 3115cn have made me write this post. Some have had trouble getting it to work through SMB. So here goes instructions on how to get your scanner working with OSX Lion via FTP. Please note that this doesn’t actually work the way one might first expect. When most people think of connecting a scanner to a computer they think of the computer doing the work by prompting the scanner to do the scanning. This isn’t actually the case with the 3115cn. It has the ability to do a scan server which is how we will set this up.
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Dell 3115cn on OSx 10.6+

Many people have contacted me about a 3115cn printer driver for OS X 10.6+. Unfortunately Dell hasn’t released a driver for it, and the old installer packet required Rosetta even in Snow Leopard. On a developer box I installed the driver and then created an install for the 3115cn to work on OSX Lion. I hope I have everything included, but please let me know if you are having trouble with the installer package.   The package is older so it does require you to restart your computer on install.  It also might ask you to repair the printer when created.  Just do it and it’ll print fine.

Download Now!

**UPDATE – Youtube Video showing install of printer ***

Getting Dell 5100cn to work with OS X 10.7+

OS X 10.7+ Driver for Dell 5100cn. With the discontinued support of Rosetta the Dell 5100cn OSX driver fails to load. This was always an issue in Snow Leopard as well because I really hated installing Rosetta just for a printer to be installed.

5100 Installer

**Update – After installing this on El Capitan it will ask you to repair permissions the first time you print but it does work. **

Getting Devonthink Pro Office 2 to work with Snow Leopard

I looked all over the internet and found several articles and posts about how Devonthink wasn’t supported with snow leopard. This is frustrating to me because for the most part it should work just fine. So I started investigating how to get it to work and I’ve got about 80% functionality now. Here is what I did:

Install DevonThink Pro Office from download on the website. After downloaded drag to the applications folder as normal. Then open Devon Think. Upon the first open it will ask you if you would like to install Devon Think’s Add-on’s and Extras. Uncheck all of these and then devonthink will open. Go ahead and enter your license in and test to make sure you can open a few different databases if you have them. This was all working great so I decided to see if I could take it step further.

For the most part, I use Devonthink to take scans of papers on my desk and place them into searchable groups. Its a giant filing cabinet on the computer for me. I like this process to be fast so I turn off the OCR part and then manually OCR and organize from the inbox at the end of the day. But without Abbyy FineReader installed I have no way of doing the conversions to OCR nor are the options even there on the context menus. So the next thing I tried is to install the PDF Services Scripts. This worked without a hitch. I then restarted DevonThink and installed ABBYY as the only option in the Install Add-ons (Under Help Install Add-ons). I don’t really use the sorter and turn it off anyway so I didn’t need to install it, and I also don’t use the Mail built into OSX so I didn’t install that plug-in either. After this I went back and installed Application Scripts and DevonThink Pro Scripts. Both worked but the program does hang when trying to print a pdf directly to devonthink from Safari. I can live with this.

I haven’t tried scanning from my s1500m yet but this is next on my list. I hope this helps someone get to your files at least for reference purposes.

Safari Tip: Open targeted links in a new tab

Before I got my Mac I was a die hard firefox user. I used firefox for almost 99% of my web browsing. Even before I was a firefox user I was a die hard keyboarder (I hate slowing myself down by using a mouse). When I got my Mac Book Pro in 2007 for the Webmaster Jam Session, I soon found that maybe safari was a better choice for my keyboarding habbits. While firefox (in many ways) works the same on all operating systems, one little thing drives me crazy about it on the mac. It skips over several form elements while using the tab key (Drop Downs, checkboxes, radio buttons). This is what drove me to use Safari.

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