The end of paying for Cable TV

Today I turned in my Digital Cable Equipment.  I’ve been wanting to do this for some time not because I don’t enjoy watching television but because I feel like we are finally at the era of watching television in a more on demand way.  I’ll get to that part in a second.  Before giving up cable entirely my wife made me promise that she would still be able to watch everything that she did currently, most of which could be streamed digitally.  There was one small catch.  She wanted to watch the news live every morning.   Continue reading “The end of paying for Cable TV”

Slack won’t open or you need to clear your slack.app settings.

Last week I found myself in a awful predicament.  Slack.app for Mac would not open and would hang when trying to load a Team.  I searched the Internet and then looked for the files that held the Slack Settings myself in all the usual places (~/Library/Preferences, ~/Library/Application Support, etc.).  After not having any luck I even at one point tried App Zapper to see if it could find the settings folder … No Luck!

After not finding anything I had somewhat decided that the only thing to do was to contact support.  Support didn’t help a lot and told me to go into the app and click Help -> Reset Local Cache.  This is a great tip for most things but there was one problem.  The app would not stay unfrozen long enough for me to click on Help -> Reset Local Cache.

I told the guy in support this was the case and didn’t hear back from him because of the long weekend.  I finally ended up just creating another user profile and fixing the issue that way (which sucked but I was due a format / reinstall anyway so I went ahead and did that while I was at it).

Tuesday support finally got back to me and had a solution that does in fact work. That file that I couldn’t find is in fact located in ~/Library/Containers.  So while this post doesn’t help me I thought maybe it might fix someone else’s problem(s) that wanted to reset their slack settings and could not.  Simple go to the ~/Library/Containers folder and delete the com.tinyspeck.slackmacgap folder.  This will reset your preferences and any Team Data you have in Slack.  Hope this helps someone else.

Common Reasons Errors and Problems Occur on Websites and Web Applications.

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So many times people ask me why something breaks on a website. They immediately want to attack the programming / programmer and sometimes forget that it takes a small village to run a website. There are also external factors such as external services, buggy client software, non-updated browsers, viruses and malware, etc. that can cause issues with websites.

The most interesting thing this chart points out is that while there is only once clear channel to move through for a success, there are several points of failure that can cause users to experience problems. One of the most common of those, which is never thought of, is that users sometimes don’t understand the scope of the task they are trying to accomplish. This causes one of two things to happen:

1) A user asks for a feature that isn’t needed.
2) A user believes a problem occurs when it doesn’t.
3) A user causes a problem because of something not being right with settings or something on the device.

With the above chart this could simplify explaining this to a customer, a boss, or anyone else that asks the questions such as “Why do things break when nothing has been changed?”.